We have created promotional material that will help you to introduce, develop understanding and master the content of the Front Office Professional Course.
The downloadable documents at the bottom of this page include:
The size of playing cards, the Log In cards are invitations you can give to Learners to encourage them to log onto Lobster Ink and begin their course.
To get Learners excited about the upcoming course we have created this poster to give them a teaser of what they could learn in this course.
2. Call to Action Collateral
This A5-sized cards serves as a reminder of telephone etiquette learned throughout the course. This information card can be used by the Learner as a study tool as well.
Handover Checklist Cards:
The Handover checklist card can be used to log all relevant information that needs to be shared during handover with the next team coming on shift.
Information cards are quick reference cards that provide tips on how to deal with different types of Guests, being mindful of their specific needs and making sure that they are comfortable and well informed.
This poster should be printed out and stuck up back of house. It can be used to log information that is relevant to your establishment that will make it easy for your Front Office staff to provide accurate advice on dining and activities to your guests.
For printing guidelines please see the "How to Print - Front Office Professional Collateral" document.
3. Reference Collateral
Information cards are A5-sized cards, each containing information about the different types of Guests taught throughout the course. These information cards are to be used by the learner as a study tool to learn and remember information introduced in the course.
This poster is to be printed out and stuck up back of house after the course has been completed by all learners. It is an interactive poster, where learners will be required to fill in the details relevant to the location of their establishment. It is to be used as reference material to remind learners of the important information they acquired during the course.