It is important to keep the accounts of your learners clean to ensure the data generated for any reports is accurate.
Step 1: Start off by Selecting the admin tab on your home page.
Step 2: On your Admin Portal, select the Manage Learners tab.
Step 3: Click on the Disable Learners tab.
Step 4: Select the Learner/Learners that you would like to deactivate from the student list, while at the same time holding the CTRL button (for Windows), or the CMD button (for Mac).
Step 5: Click Disable.
Step 6: Click Confirm. This will disable the Learner’s profile immediately. Should you wish to reactivate the Learner’s profile, please contact firstname.lastname@example.org.