Removing departments and outlets can only be done when there are no more Learners or managers in that department or outlet. Please make sure that you have moved the Learner profiles to a different department (or outlet). If this department, or outlet is no longer existing, you can also remove these Learner profiles.
Step 1: On the administrator portal, select Manage Establishment.
Having trouble accessing the administrator portal? Contact us directly at firstname.lastname@example.org.
Step 2: Click on the X button to delete the department (or outlet) from your departmental structure.