As an administrator, you can reset the account password to default for individual Learners, which is 1234 by default, for all Learner accounts on Lobster Ink. The four steps below explain this action in more detail.
Step 1: On the administrator portal, select Manage Learners.
Having trouble accessing the administrator portal? Contact us directly at [email protected].
Step 2: Search for the Learner of which you want to reset the password in the search bar under the Learner column of the student list. Then click on Edit to enter the Learner's individual profile.
Step 3: Click on the drop-down menu next to Reset Student Password and select Yes. When you are done updating, click on the Save button at the right bottom of the page to reset the password to default. You will then need to inform the Learner that the password is set to 1234.