How do I reset a user’s password?

  • Updated

Step 1: Navigate to the MANAGE tab and click MANAGE LEARNERS.

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Step 2: Search for the user who requires a new password and click VIEW LEARNER DETAILS.

Step 3: Select the vertical ellipsis (three dots) and click RESET LEARNER PASSWORD.

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Step 4: Click CREATE PASSWORD. 



Step 5: To share the temporary password with the user, managers can either COPY PASSWORD or EMAIL PASSWORD. The password is unique per user.

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