Platform Adoption: Group Status

The Group Status report provides a simple overview of how many users there are in the learner groups you manage.

It can help to identify if groups are fully onboarded and engaged, and whether there are groups that require attention or support.

This report is accessible through the menu under:

→ Platform Adoption  → Aggregated Reports  → Group Status

Attributes & Measures in this report

• Registered Users: the number of users currently in this group
• Registered Managers: the number of manager currently in this group
• Active Learners: the number of users that have taken a lesson or assessment, given the date range applied to the report.

How can this report help me?

In the below example, you can see the highlighted learner group would require attention, as their learners are not active.

If in the example below the Front Office has 20 employees (the report shows only 4 employees enrolled on the platform) this could indicate that the department requires support to enroll the remaining 16 employees. It would also be important to assign a manager to this group (you can learn more about assigning manager permissions here).

How can I filter this report to see only what I need?

By using the filters you can update and change the report as needed.

By using the Learner Group filter you can navigate the organization you manage. The data presented in the report is always 'rolled-up' for all the learners in the groups below what you set in the filter.
Note: If you set the filter to a specific Department you will see all the Outlets in that department and the information related to those outlets.

By using the Learner Tag filter you can present only those learner groups that have a user with a particular job role.
By using the Report Date filter you can change the date to tell you how many users were 'actively learning' in a specific date range. Note the registered users and managers columns are for the current amount, and are not affected by the date filter.

How can I view the users in the group?

Step 1) First you have to set the Learner Group filter to the group you want to view the learners for. If for example you want to view all the learners in the Housekeeping department, select the Learner Group filter and set it to Housekeeping. Click 'select learner group' when you have decided the group you want to view. This will save the filter for when you navigate to the User Status report in Step 2.

Click 'select learner group' when you have decided the group you want to view. This will save the filter for when you navigate to the User Status report in Step 2.

Step 2) Navigate to the User Status report using the menu. The filter you have set in the Group Status report has been applied to the User Status report where all the registered users are visible.

Step 3) You are now on the User Status Report. Here you can see when users were registered, when they last logged in, and when they were last actively learning.

In the below example, you can see a case where a group might require some attention. The learner at the top has not been actively learning in the past week. Perhaps they need some help finding relevant content, or scheduling training into their day. All the other learners in this group have Last Login dates after the Last Activity Date. Perhaps they need to be given more assignments as they have achieved all their required training, or maybe they are struggling to find relevant training on the platform and could use some assistance.