How do I cancel an assignment for a learner?

  • Updated

 

Who can cancel an assignment for a learner?

  • Any manager in the learner group for the learner

Note: The products in an assignment cannot be removed from an assignment for a user. To achieve that, the assignment should be edited to remove the product(which will affect the full audience of the assignment), or a new assignment needs to be created.

There are two options to cancel an assignment

  1. Cancel an assignment from the Learner Details page: will remove the assignment from the learners' Current Assignments. Assignments that the learner have started will be moved to the self-assigned section on their Learn page. 
  2. Cancel an assignment from the Manage Assignments page: will remove the assignment from everyone specified in the audience of the assignment. Assignments that the learner have started will be moved to the self-assigned section on their Learn page. 

Note: Cancelling an assignment cannot be undone

Cancel an assignment from the Learner Details page.

Step 1: In the top menu, click MANAGE and select MANAGE LEARNERS.

Search for the learner and click VIEW LEARNER DETAILS next to the learner’s name.

 

Step 2: Find the assignment you want to remove from the learner’s current assignments and click.

Click REMOVE ASSIGNMENT FROM LEARNER.

 

Step 3: Click CONFIRM

Cancel an assignment from the Manage Assignments page

Step 1: In the top menu, click MANAGE and select MANAGE ASSIGNMENTS

 

Search for the assignment and click the assignment.

 

Step 2: Click CANCEL ASSIGNMENT

 

Step 3: Click CONFIRM

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