How do I reset a Learner's password?

  • Updated

Step 1. In the top menu, click MANAGE and select MANAGE LEARNERS. Search for the Learner who requires a new password and click VIEW LEARNER DETAILS

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Step 2.  Select the vertical ellipsis (three dots) and click RESET LEARNER PASSWORD

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Step 3. Click CREATE PASSWORD

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Step 4. Copy the temporary password and provide it to the Learner for them to use when logging in to the workspace again. 

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