How do I reset a Learner's password?

  • Updated

Step 1. In the top menu, click MANAGE and select MANAGE LEARNERS

mceclip0.png

Step 2. Search for the Learner who requires a new password and click VIEW LEARNER DETAILS

mceclip0.png

Step 3.  Select the vertical ellipsis (three dots) and click RESET LEARNER PASSWORD

mceclip4.png

Step 4. Click CREATE PASSWORD

mceclip5.png

Step 5. Copy the temporary password and provide it to the Learner for them to use when logging in to the workspace again. 

mceclip0.png

 

 

 

 

 

 

 

 

 

 

 

 

Was this article helpful?

/