Step 1. In the top menu, click MANAGE and select MANAGE LEARNERS
Step 2. Search for the Learner who requires a new password and click VIEW LEARNER DETAILS
Step 3. Select the vertical ellipsis (three dots) and click RESET LEARNER PASSWORD
Step 4. Click CREATE PASSWORD
Step 5. Copy the temporary password and provide it to the Learner for them to use when logging in to the workspace again.