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Tracy

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Latest activity by Tracy
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    Tracy created an article,

    Cookie Policy

    LOBSTER INTERNATIONAL S.A. (“LOBSTER INK”) This Cookie Policy should be read together with our Website Terms and Conditions and our Privacy Policy. All terms and conditions, including defined terms...

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    Privacy Policy

    LOBSTER INTERNATIONAL S.A. (“LOBSTER INK”) This Privacy Policy should be read together with our Website Terms and Conditions. All terms and conditions, including defined terms, of our Website Terms...

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    Tracy created an article,

    Download certificates for your establishment

    As learners complete the theory and practical aspects of the courses, their certificates will become available for download. As a manager and admin, you are able to bulk download these certificates...

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    Making a payment

    The subscription payment for Lobster Ink can be made directly online via the administrator portal, by clicking on Pay for Establishment below the menu bar on the left (below Log Out). Please note t...

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    Reporting on Medals

    For monitoring and reporting on Learner achievements in terms of earned medals, the administrator portal offers you the possibility of drawing detailed reports on different levels. You are able to ...

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    Navigating The Courses Tab

    This table shows the progress your Learners are making in their assigned courses. Step 1: Once you are logged in, click ‘Admin’ to go to the admin portal. Step 2: Click ‘Course Report’ on the navi...

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    Video Streaming Best Practice Guide

    Should you experience any issues with video playback using your establishment’s back-of-house Wi-Fi network, this could be due to the following: Establishment Bandwidth Your establishment’s bandwid...

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    Minimum bandwidth requirements

    In order to stream the course videos successfully you will need to ensure your establishment has the required bandwidth. A downloadable help guide is available at the end of this article for easy r...

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    How to assign courses to multiple learners

    Step 1: On your Admin portal, select the Courses Report. Step 2: In the Bulk assign Courses section, tick the course you wish to assign to multiple learners.  Step 3: Select the department and/or...

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    How do I review an assessment

    Step 1: On the Learner Portal, click on the image of your Current Course to access the course outline. In case you want to review an assessment of a course that you finished, go to Completed Course...