Tracy
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Activity overview
Latest activity by Tracy-
Tracy created an article,
Troubleshooting | Video not playing Issues
Sometimes we receive queries from users stating that they are not able to view the video content on the platform. Below I have created a list of items that you can use to make sure that you have...
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Tracy created an article,
Privacy Statement for Recruitment
When you apply to a job on our website at www.lobsterink.com or via other means, e.g. separate email, the personal data contained in your application will be collected by Lobster Ink. Lobster Ink i...
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Tracy created an article,
Cookie Policy
LOBSTER INTERNATIONAL S.A. (“LOBSTER INK”) This Cookie Policy should be read together with our Website Terms and Conditions and our Privacy Policy. All terms and conditions, including defined terms...
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Tracy created an article,
Privacy Policy
LOBSTER INTERNATIONAL S.A. (“LOBSTER INK”) This Privacy Policy should be read together with our Website Terms and Conditions. All terms and conditions, including defined terms, of our Website Terms...
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Tracy created an article,
Download certificates for your establishment
As learners complete the theory and practical aspects of the courses, their certificates will become available for download. As a manager and admin, you are able to bulk download these certificates...
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Tracy created an article,
Making a payment
The subscription payment for Lobster Ink can be made directly online via the administrator portal, by clicking on Pay for Establishment below the menu bar on the left (below Log Out). Please note t...
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Tracy created an article,
Reporting on Medals
For monitoring and reporting on Learner achievements in terms of earned medals, the administrator portal offers you the possibility of drawing detailed reports on different levels. You are able to ...
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Tracy created an article,
Navigating The Courses Tab
This table shows the progress your Learners are making in their assigned courses. Step 1: Once you are logged in, click ‘Admin’ to go to the admin portal. Step 2: Click ‘Course Report’ on the navi...
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Tracy created an article,
Video Streaming Best Practice Guide
Should you experience any issues with video playback using your establishment’s back-of-house Wi-Fi network, this could be due to the following: Establishment Bandwidth Your establishment’s bandwid...
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Tracy created an article,
Minimum bandwidth requirements
In order to stream the course videos successfully you will need to ensure your establishment has the required bandwidth. A downloadable help guide is available at the end of this article for easy r...