NOTE: If you do not have an email address linked to your account, you will not be able to reset your password. Please reach out to your training manager/coordinator to assist you with resetting your password.
See further details in this article: Why can't I reset my password?
Step 1: Go to the Workspace URL your manager shared with you.
Step 2: Click the Forgot Password button.
Step 3: Enter your registered email address and click submit.
Step 4: You will receive an email from Lobster Ink <noreply@lobsterink.com>. Click the link in the email to reset your password.
Step 5: Fill in the required information: email address, new password, confirm the password and click RESET.
Step 6: A reset password confirmation pop-up message will appear on-screen.