How to reset your password?

  • Updated

Step 1: Go to the Workspace URL your manager shared with you.

Step 2:  Click the Forgot Password button.

Step 3:  Enter your registered email address and click submit.


Step 4: You will receive an email from Lobster Ink <>. Click the hyperlink (click here) to reset the password.


Step 5:  Fill in the required information: email address, new password, confirm the password and click RESET.


Step 6: A reset password confirmation pop message will appear.

If you do not have an email address linked to your account you will not be able to reset your password. Please reach out to your training manager/coordinator to assist you with resetting your password. 

Kindly see further details in this article: Why can't I reset my password?


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