Help Articles

• How to sign up as an existing user via email invitation
• How to Sign Up by Invitation Code
• How To Sign-Up by Email
• How to reset your password
• How to retrieve your username
• How to log in as an Existing User

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• Creating a Department (Learner Group)
• How To Edit A Learner Group
• How do I disable a Learner Group?
• How to assign manager permissions to a learner
• How To Reset A Learner's Password
• How To Deactivate and Reactivate Learners

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• How To Start Learning
• What are Learning Paths and what are Courses?
• How to resume an in-progress course
• How to view a Course Outline
• How do I take an assessment?
• What are Practical Assessments

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• What is Publish AI?
• Creating Courses with Publish AI
• Translating Courses with Publish AI
• Managing Your Courses
• Course Resources

• What is SCORM Upload
• Managing Your SCORM Courses
• How to Upload SCORM Packages

• How To Open The Developer's Tool
• What are the Minimum Technical Requirements?

• Cookie Policy
• List of Subprocessors
• Website Terms & Conditions
• Privacy Policy

• In-app Reports: Updates Schedule & Daily Refresh
• Reporting Overview Page
• Platform Adoption: User Status
• Platform Adoption: Group Status
• Assignments Progress: Pending Practicals
• Assignments Progress: Learner Progress

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• How to Enable Assignment Certificates
• What are assignments?
• Create an assignment for specific learners
• Create an Assignment For A Group of Learners
• Create an assignment for a Job Role
• How to manage my assignments

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• How To Conduct A Practical Assessment
• How To Enter Practical Assessment Marks
• How to view completed practical assessments
• How To Print a Practical Assessment Document

• How to share my certificate on social media
• How to download my certificate
• How to view completed courses