Help Articles

• How to sign up by Invitation code
• How to sign up by email as a new user
• How to reset your password?
• How to retrieve your username
• How do existing users log in?
• How do I invite learners by invitation code?

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• Creating a Department (Learner Group)
• How do I edit a Learner Group?
• How do I disable a Learner Group?
• How to assign manager permissions to a learner
• How do I reset a Learner's password?
• How to deactivate and reactivate learners

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• How do I start learning?
• What are Learning Paths and what are Courses?
• How do I resume an in-progress course?
• How to view the Course Outline?
• How do I take an assessment?
• What are Practical Assessments?

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• What is Lobster Publish?
• Creating Courses with Publish AI
• How to Upload SCORM Packages
• Managing Your Courses
• Course Resources

• How to open up the Developer's Tool
• What are the Minimum Technical Requirements?

• Cookie Policy
• List of Subprocessors
• Website Terms & Conditions
• Privacy Policy

• Reporting Overview Page
• Platform Adoption: User Status
• Platform Adoption: Group Status
• Assignments Progress: Pending Practicals
• Assignments Progress: Learner Progress
• Assignments Activity

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• What are assignments?
• Create an assignment for specific learners
• Create an assignment for a group of learners
• Create an assignment for a Job Role
• How do I manage my assignments?
• How do I edit an assignment?

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• How do I conduct a practical assessment?
• How to enter Practical Assessment Marks
• How to view completed practical assessments?
• How to Print a Practical Assessment Document?

• How do I share my certificate on social media?
• How do I download my certificate?
• How do I view completed courses?