Skip to main content
Lobster Ink | Workspaces Help Center home page
Sign in
  1. Lobster Ink | Workspaces
  2. Frequently Asked Questions

Frequently Asked Questions

Sign Up & Login

  • Why can't I see any learning content when I've signed up? Promoted article
  • Why am I getting a blank page when I log in? Promoted article
  • Why am I getting a 'Server Error' when I try to log in? Promoted article
  • Why can't I reset my password? Promoted article
  • Can I edit my name on the workspace? Promoted article

Learners

  • Why can't I download a certificate after completing my course?
  • Why has my Learning Path not been moved to Achievements?
  • Why am I only able to see a few courses? 

Managers

  • Why have I lost my manager permissions after adding new learners?
  • Can I manage more than one learner group?
  • Why are my learners' completions not reflected in the report?
Español (Latinoamérica) 简体中文