The purpose of this reporting page is to act as a dashboard for a Manager and provide a holistic view of your Organization's learning quality and health.
The reporting page has Category filters, so you can filter down to the specific Learner Group to understand what performance results have been attained.
The metrics displayed provide a Manager a quick snapshot view and provide reliable insights into the quality of learning.
How to filter to a specific Learner Group
By using the Category filter, you can navigate the organization you manage and change the reporting as needed.
Note: If you set the filter to a specific Department, you will see all the outlets in that department and the information related to those outlets. If there are no Learner Groups below the selection, this report will come up empty.
Select the Learner Group Icon to filter down to the Business unit you would like to have visibility on. You can Clear Selection in the right-hand corner to default back to Corporate and reselect your Business unit of preference.
If you select Corporate as your Learner Group, you will have visibility for all Properties, Departments, and Outlets below it. You can filter as needed based on your performance requirements.
Important metrics: Medals Achieved
This view provides a Manager with an overview of how many Medals were achieved over the last 6 months, i.e., excluding the current month (bar and line chart). The bar & line chart shows the last 6 months and allows the Manager to monitor and assess any trends within the organisation that could require intervention.
There is also an infographic that allows Managers to see the Assessment Mastery rate for the current month and a pie chart that shows the split between Gold, Silver, and Bronze medals for the current month.
In the top right-hand corner, there is a call-to-action button “Go to Report” that directs the Manager straight to the Medals page under the Assessment Performance tab under the Reporting module.
Important metrics: Average Pass Rate
This view provides a Manager with an overview of Average scores for both Theory and Practical Assessments. This view provides a metric that enables the Manager to track the average number of attempts required to achieve a first pass.
This provides the Manager with critical insights in terms of time to competency and how thoroughly learners are going through the content.
This view also provides the delta from the previous month, so the Manager can monitor trends and intervene as needed.
In the top right-hand corner, there is a call-to-action button “Go to Report” which directs the Manager straight to the Assessments page under the Assessment Performance tab under the Reporting module.
Important metrics: Assessment Score
This view provides a Manager with an overview of the Average high score and Average overall score.
The Line Chart provides the Average high score and Average overall score for the last 6 months, so Managers can monitor trends over this time and intervene as needed.
This view provides Managers with a clear overview of the average high score and average overall score. The line chart displays these averages over the past six months, enabling Managers to monitor performance trends and identify areas that may require intervention.
Additionally, a visual snapshot presents the current month’s average high and overall scores, along with the percentage change compared to the previous month. This combination of a long-term (six-month) perspective and a short-term (month-over-month) comparison equips Managers with the insights needed to make informed decisions and assess the overall quality of learning within the organisation